Donation

All JASON HYDE jewelry has been treated with a technique that helps prevent tarnishing. Even so, we recommend removing it when doing any of the following activities excessively: showering, bathing, or washing your hands. Exercising (the salt in your sweat affects the plating). Applying perfumes, lotions, oils etc. Swimming (chlorine can often have a negative effect on plating over time). Cleaning – especially with harsh chemicals. Store in its original case without other jewelry to avoid rubbing or scratching.

If you’re unsure whether it’s a good idea to wear your jewelry in a given situation, we recommend choosing the safer option and remove it! Following these practices help to guarantee a longer lifespan of your jewelry.

Orders under $75: $9 Flat Shipping Rate. 

Puerto Rico: $30 Flat Shipping Rate. Free Shipping on orders $150+

INTERNATIONAL SHIPPING

Read our full shipping policy here.

RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at support]@jasonhyde.com]. Please note that returns will need to be sent to the following address:
2980 NE 207 str suite 708, Miami, FL, 33180, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at support@jasonhyde.com.

FINAL SALE POLICY

Please note that all items purchased on sale are Final Sale. To maintain our commitment to sustainability and streamlined operations, these items are not eligible for returns, refunds, or exchanges. We recommend reviewing your selection carefully before completing your purchase.

DAMAGES & ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards.

Read our full refunds & returns policy here.

All of our jewelry pieces come inside a sustainable branded box made with recycled paper.  

• Small Box: 6.5 cm x 6.5 cm x 3 cm (Earrings, Bracelets and Rings)

• Medium Box: 10 cm x 10 cm x 3 cm (Necklaces, bangles and magnets)