SHIPPING RATES & DELIVERY
SERVICE | COST | DELIVERY TIME |
---|---|---|
USPS First Class | Free | 3-5 Business Days |
UPS 2nd Class | $15 | 2 Business Days |
UPS Next Day Air | $25 | 1 Business Day |
Estimated Delivery:Oct 11 - Oct 15
Free Shipping & Returns: On all orders over $35
All JASON HYDE jewelry has been treated with a technique that helps prevent tarnishing. Even so, we recommend removing it when doing any of the following activities excessively: showering, bathing, or washing your hands. Exercising (the salt in your sweat affects the plating). Applying perfumes, lotions, oils etc. Swimming (chlorine can often have a negative effect on plating over time). Cleaning – especially with harsh chemicals. Store in its original case without other jewelry to avoid rubbing or scratching.
If you’re unsure whether it’s a good idea to wear your jewelry in a given situation, we recommend choosing the safer option and remove it! Following these practices help to guarantee a longer lifespan of your jewelry.
We offer free domestic US shipping on orders $35+.
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday. Please refer to the chart below for rates/times.
SERVICE | COST | DELIVERY TIME |
---|---|---|
USPS First Class | Free | 3-5 Business Days |
UPS 2nd Class | $15 | 2 Business Days |
UPS Next Day Air | $25 | 1 Business Day |
Orders under $35: $9 Flat Shipping Rate.
Puerto Rico: $30 Flat Shipping Rate. Free Shipping on orders $150+
We offer free international shipping on orders $150+. Jason Hyde is not responsible for any additional custom fees or charges. The customer acknowledges these charges when making the order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@jasonhyde.com. Please note that returns will need to be sent to the following address:
2980 NE 207 str suite 708, Miami, FL, 33180, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at info@jasonhyde.com.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.
All of our jewelry pieces come inside a sustainable branded box made with recycled paper.